OPM530

Chapter 1

·         What is production

·         What is operation management

·         Ten decisions areas (pg.39)

·         Differences between goods and services

Chapter 2

·         Ten strategies OM decisions

Chapter 3

·         Planning

·         Scheduling

·         Controlling

·         Example 4 (baca,hafal n buat latihan)

·         Standard time

·         Critical path

Chapter 5

·         Product design

·         Product life cycle (pg. 187,hafal gambarajah)

·          Now product opportunities (pg. 189)

Chapter 6

·         Defining Quality (pg.222)

·         Implication of Quality (pg.223)

·         Cost of quality (pg.224)

·         Total Quality Management – define (pg. 226)

·         Tools of TQM (pg. 232)

-Cause and Effect (chart,pg 233)

-Pareto (chart,pg 233)

Chapter 7

·         4 process strategies (pg. 284) (bandingkan)

Chapter 8

·         Factors that effect location decisions (pg.347)

·         Labor productivity

·         Exchange rates and currency risk

·         Cost

Chapter 9

·         Types of layout(pg.376)-7 types

Chapter 10

·         Job design (calculation) average time, standard time (pg.418)

Chapter 12

·         Function of inventory (pg 500)

·         Types of inventory

·         ABC analysis (calculation)

Chapter 13

·         Aggregate planning (pg.545)(buat latihan example no. 1-4)

Chapter 15

·         Scheduling (pg.624)(hafal example 4)

Chapter 17

·         Strategic important o maintenance and reliability

-Maintenance

-Implementing preventive maintenance

Buat latihan (calculation)

Political risk,value of culture

Proximity to markets

Proximity to suppliers

Proximity to competitors